Effective Date: June 2025
At Lines of Duty, we are committed to ensuring that our website and services are accessible to everyone, including individuals with disabilities. We believe in equal access, clear communication, and providing a positive experience for all visitors and customers. We’re committed to inclusive access for all.


1. Our Commitment

We strive to adhere to the best practices and standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, Levels A and AA, to ensure our website is as user-friendly and inclusive as possible.

We continually improve the user experience for everyone and actively strive to remove barriers that may prevent access to our information or services.


2. Website Accessibility Features

The Lines of Duty website includes the following features to improve accessibility:

  • Alt text for all meaningful images

  • Clear, consistent navigation

  • High-contrast font and color choices

  • Responsive design for all screen sizes

  • Use of simple, plain language whenever possible

  • Keyboard-navigable menus and forms (in development, if not fully implemented yet)


3. Ongoing Improvements

We are actively working to audit and improve our digital accessibility. This includes:

  • Regularly reviewing our website for accessibility gaps

  • Welcoming feedback from users on how we can do better

  • Partnering with web professionals to ensure compliance with evolving standards


4. Requesting Accommodations or Assistance

If you experience any difficulties using our website or accessing our services, we would like to hear from you. We will make every reasonable effort to accommodate your needs.

You can reach us by:

  • Phone: 559-933-7001

  • Email: info@linesofduty.com
    Please include a description of the issue and the assistive technology you’re using (if applicable). We’ll respond as soon as possible—typically within 2 business days.


5. Third-Party Content

While we strive to ensure accessibility across all content on our site, we may occasionally link to third-party sites or tools we don’t control. We encourage those partners to meet accessibility standards, but we cannot guarantee their compliance.


6. Future Goals

Accessibility is an ongoing journey. As we grow, we will continue to build accessibility into every part of our digital and customer service experience.